JC JobCount Automotive Raleigh, NC · Independent repair
(855) 612-7617 Book
Raleigh · Brier Creek · Independent

Your car.
Clear answers.
A way forward.

European and Japanese auto repair in Raleigh, NC. Tell us what your car is doing. We’ll help you understand the problem and quote the work before repair.

Request an appointment Call (855) 612-7617
Open today 9:00 AM–6:00 PM ● 8813 Gulf Court STE B, Raleigh, NC ● Free check engine code read
A BMW V8 stripped and laid out in order on the benches — cylinder heads, camshafts, block, coils, pistons and connecting rods — with the car it came out of behind them
Real work. Right here in Raleigh. A V8 teardown on the benches at JobCount Automotive.
Start here

A clear place to start.

The terms are printed with the offer rather than saved for the counter. If something below is unclear, call and ask before you drive over.

01 / CURRENT OFFER

Free check engine code read

Free scan, codes explained, and a written report the customer keeps. No appointment, no obligation.

The fine print. Reading and explaining stored codes is free. Actually diagnosing the fault is the paid diagnostic: $150 for the first hour, never more than three hours ($450) for deep faults. A code read is not a diagnosis and is never presented as one.

Ask about this offer
02 / CURRENT OFFER

Diagnostic priced up front

$150 for the first hour of dealer-level diagnostic time; most faults are found in that hour. A complex fault never runs past three hours ($450).

The fine print. Diagnostic time is $150 per hour, maximum three hours ($450). A/C and cooling-system diagnosis is $75. The repair is a separate written estimate approved first.

Ask about this offer
03 / CURRENT OFFER

Free 12-point inspection with first oil change

New customers get a free 12-point inspection with their first oil change.

The fine print. First visit only.

Ask about this offer
What we do

Understand the fault.
Then make the right repair.

Anyone can replace a part a code points at. The work worth paying for is establishing which part actually failed — and being told, in writing, why we think so.

A BMW 5-Series delivered on a flatbed for a no-start diagnosis, front bumper removed and a jump pack on the engine bay
01 / IN THE WORKSHOP

Diagnostics & check engine light

A warning light is a starting point. A stored code identifies a reported fault, but the cause needs testing. We use scan data and checks on the car to work out what needs attention.

Reading your codes and explaining them is free and takes minutes. Finding the cause is a separate paid diagnostic. The current diagnostic price and terms are listed in the offers above; the repair is quoted separately for you to approve.

  • Factory-level scan tools, not a parts-store code reader
  • Live data, freeze-frame and module-to-module communication
  • A written report you keep, listing every plausible cause
  • What needs doing now, and what can safely wait
Tell us about your car
The engine bay of a BMW M car open on the lift, intake covers and M badging visible
02 / IN THE WORKSHOP

Mercedes-Benz, BMW, Audi & Volkswagen

Oil spots on the driveway, a burning smell, or a warning on the dash? Tell us when it happens and which vehicle you drive. We handle mechanical and electrical faults on European cars.

From a valve-cover leak to cooling and timing work, the first step is understanding the cause. You get a written estimate before approving the repair.

  • Oil leaks, cooling systems, VANOS and timing components
  • Electrical faults and modules that generic tools cannot reach
  • Suspension, brakes and drivetrain on European platforms
  • A written estimate before anything is taken apart
Tell us about your car
A Toyota Supra on the alignment rack in the shop, wearing a North Carolina antique plate
03 / IN THE WORKSHOP

Honda, Toyota, Nissan, Lexus, Infiniti & Acura

The everyday makes, and the ones people keep for two hundred thousand miles. Timing components, cooling systems, suspension, brakes and the drivability faults that come with age.

Older and enthusiast-owned Japanese cars are welcome here too — a good number of them are what you will find on the racks on any given day.

  • Timing belts, water pumps and head gaskets
  • Drivability, misfires and sensor faults
  • Suspension, steering and brake work
  • Maintenance that is actually due, not a padded checklist
Tell us about your car
A timing belt job in progress: tensioners, idler pulleys and cam gears exposed at the front of the engine
04 / IN THE WORKSHOP

Engine repair & timing work

Timing belts and chains, water pumps, head gaskets and the internal work most shops subcontract out. Engines come apart here, on our own stands, which is why we can tell you what actually failed instead of quoting you for a replacement engine by default.

Timing jobs get the surrounding parts replaced while the front of the engine is open — a tensioner or an idler pulley that fails six months later means paying for the same teardown twice.

  • Timing belts, chains, tensioners and guides
  • Water pumps, thermostats and front-cover leaks
  • Head gaskets, with the block and heads properly measured
  • Internal engine work carried out in-house
Tell us about your car
A cylinder block on the bench being measured with a dial indicator during a head gasket job
05 / IN THE WORKSHOP

Overheating & cooling systems

An overheating engine gets worse quickly, and it gets expensive at a rate very few other faults do. A cooling system is pressure-tested to find the leak rather than guessed at, because “it is probably the thermostat” is how a warped head ends up on the bench.

Where the symptoms point at a head gasket, we test for it before quoting the work — combustion gas in the coolant, cylinder leak-down, and the block and heads measured once they are off.

  • Radiators, water pumps, thermostats, hoses and fans
  • Pressure and combustion-leak testing, not guesswork
  • Head gasket diagnosis before head gasket pricing
  • If it is overheating now, please do not keep driving it
Tell us about your car
Manifold gauge hoses connected to a car’s air conditioning service ports in the bay
06 / IN THE WORKSHOP

Air conditioning repair & recharge

A recharge on its own is not a repair. If the refrigerant left the system once, it will leave again — usually before the summer is over — so the leak gets found first.

Compressors, condensers, evaporators, blower motors and the control side of the system, diagnosed properly so you are not paying for parts on a hunch.

  • Proper leak detection before any recharge
  • Compressors, condensers, evaporators and blower motors
  • Electrical and control faults, not just the plumbing
  • You will know what failed and why before you pay for parts
Tell us about your car
Mercedes-Benz brake rotor and caliper visible through the wheel at JobCount Automotive
07 / IN THE WORKSHOP

Brakes, suspension & steering

Grinding, squealing, a soft pedal, a pull under braking or a shudder through the wheel. Pads and rotors get measured and you are shown the measurements — not told they are “low”.

Suspension and steering work runs alongside it: a clunk over bumps and a car that will not hold a line are usually the same conversation.

  • Pads, rotors, calipers, lines and fluid
  • You see the measurements the decision was made on
  • Struts, shocks, bushings, control arms and steering components
  • What is safe to leave, said plainly
Tell us about your car
Also on the board

The rest of what comes through the door

Transmission service & repair

Fluid and filter service, and diagnosis of shifting faults before anything is condemned.

Electrical & sensors

Parasitic drains, charging faults, wiring, grounds and the sensor faults that set a light without naming the cause.

Oil changes & maintenance

The interval your car actually calls for, with a look over the rest of it while it is up on the lift.

Pre-purchase inspection

Before you buy it. A proper look at a car you are considering — this is not a state safety or emissions inspection, which we do not perform.

Makes we specialise in

Every day, not occasionally

Mercedes-Benz BMW Audi Volkswagen Honda Toyota Ford RAM

We are a general repair shop as well as a specialist — most other makes are welcome, so call and ask about yours.

The building

These are our bays and our racks

Photographs from our shop: the vehicles in our bays, the tools we use, and work on the bench.

White Mercedes-Benz raised on a lift inside JobCount Automotive Mercedes-Benz brake rotor and caliper visible through the wheel Open Mercedes-Benz engine bay in the shop A BMW X5 in a clean, well-lit service bay under hexagonal lighting A V8 cylinder block and crankshaft mounted on an engine stand in the shop A white and gold Shelby Cobra in the shop for service A red Mazda RX-7 on the alignment rack A red Mercedes-Benz C-Class on the lift under the shop lighting A black Toyota Supra with its pop-up headlights raised inside the shop
Before you drive over

Things we don’t do

Every shop has a list. Most of them make you find out on the phone, or worse, in the parking lot.

How a visit goes

No surprises, in either direction

You tell us the symptom

Not a diagnosis — the symptom. When it happens, what it sounds like, whether a light is on. That is genuinely the most useful thing you can give us.

We put it on the scan tool and the lift

Codes, live data and an actual look at the car. If it is a free code read, you get the codes and a written report and you owe nothing.

You get a written estimate

What we found, what we think it is, what it costs, and what can wait. Nothing comes apart and no part is ordered before you say yes.

We do the work and show you the old parts

You are welcome to see what came off the car. We will call you if anything changes rather than adding it to the bill.

Book a time

Tell us what the car is doing

Request your preferred day and time. We’ll confirm availability. If you would rather just talk to somebody, (855) 612-7617 reaches the shop directly during opening hours.

  • An appointment means time set aside for your car
  • A written estimate before any work starts
  • We will call to confirm the details before the day
  • A free code read takes minutes and needs no appointment
Map showing JobCount Automotive at 8813 Gulf Court STE B, Raleigh, NC 27617

Request an appointment

Takes about a minute. No payment, nothing charged now.

Closed Sun

We will call to confirm your time. Your details are used to book and service your vehicle. We also measure which ads lead to inquiries and paid work. Privacy

Find us

8813 Gulf Court STE B

Raleigh, NC 27617 — off Brier Creek, a few minutes from RDU and easy to reach from Morrisville, Cary and RTP.

Call (855) 612-7617 Directions
Opening hours
  • Sunday Closed
  • Monday 9:00 AM – 6:00 PM
  • Tuesday 9:00 AM – 6:00 PM
  • Wednesday 9:00 AM – 6:00 PM
  • Thursday 9:00 AM – 6:00 PM
  • Friday 9:00 AM – 6:00 PM
  • Saturday 10:00 AM – 2:00 PM
Questions

The ones we get asked most

Is the check engine code read really free?

Yes. We plug in, pull the stored codes, explain what they mean and hand you a written report you keep. No appointment, no obligation, nothing to buy. What it is not is a diagnosis: a code tells us which circuit reported a problem, not which part failed. Finding the actual fault is the paid diagnostic.

What does a diagnostic cost?

A diagnostic is $150 for the first hour of technician time, and most faults are found in that hour. If yours is unusually complex we tell you before going further — diagnostic time never runs past three hours ($450). A/C and cooling-system diagnosis is $75. The repair is a separate written estimate you approve first.

Which makes do you work on?

We specialise in Mercedes-Benz, BMW, Audi, Volkswagen, Honda, Toyota, Ford, RAM. That said, we are a general repair shop as well as a European and Japanese specialist, so most makes are welcome — call us about yours.

Do you do state inspections or emissions testing?

No. We do not perform state safety inspections or emissions testing, and we do not sell or mount tires, do body and collision work, glass, or warranty work. We would rather tell you that now than after you have driven here.

Do I get an estimate before you start?

Always. Nothing is taken apart and no part is ordered before you have seen a written estimate and said yes to it.

Where are you, and do I need an appointment?

We are at 8813 Gulf Court STE B, Raleigh, NC 27617, just off Brier Creek and a few minutes from RDU. An appointment means we have time set aside for your car, so it is the better way in — but a free code read takes minutes and does not need one.

Bring it in and let’s find out what it actually is

A free code read costs you nothing and takes minutes. A diagnostic is $150 for the first hour, and never more than $450 even for the deepest fault. Either way you leave knowing more than you came in with.

Request an appointment Call (855) 612-7617
Call Book a time